12 Nov 2020
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497 字
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1 分钟读完
意外的发现戴尔通用配对接收器(Dell Universal Receiver)可以同时连接6个不同的兼容鼠标和键盘, 现在家里的台式机分别插了两个接收器, 一个给K
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09 Nov 2020
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953 字
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2 分钟读完
尊敬的台领导: 您好! RCS在今年处理一些客服问题时,遇到了多次因为RCS软件补白使用问题,而出现影响了RCS软件播出的问题。例如有电台夜间有
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29 Oct 2020
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280 字
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Client reported that sequencer began to play automatically while DJ was doing live show in live-assist mode at 8:00:32 in Oct 28. We checked the debug file, no any “fade_n_go” record at that time. But there is “DO_NEXT_ITEM_LOAD”, in my memory, this message will only show before hard ETM, but the nearest hard ETM was executed at 07:59:47, the next hard ETM will be executed at 08:59:47. 1 2 3
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29 Oct 2020
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104 字
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In Zetta 4.19.2.370 and 4.19.2.374, Zetta will crash when filter any column twice in library. You can easily recreate this issue under follow steps: 1.Open Zetta library module, dock this module, then click save layout. 2.Close Zetta and reopen, filter any column, then remove this filter, you will see the value showing on this column will disappear, filter this column again, remove this filter again, Zetta will crash. I don’t
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27 Oct 2020
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137 字
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1 分钟读完
In China, we always setup one-way site replication for our client’s backup onair machine, so that the backup onair machine will not affect the main site. We used the SQL script to delete the backupsite->mainsite siteconnection from SiteConnection table, script like this: 1 2 Select * from [site] Select * from [siteconnection] After we get the backupsite->mainsite siteconnection UniversalIdentifier, we run this script: 1 delete from SiteConnection where UniversalIdentifier =
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26 Oct 2020
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130 字
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1 分钟读完
In Zetta, we can set different system managed format for each audio type in Zetta|System|Audio Format, so that Zetta will automatically convert the original audio format to the selected audio format. And we can also convert the asset through the Zetta Library Audio Utility manually. Can Zetta auto load automatically convert the original audio format to the format we want even we turn off the automatic format conversion in Zetta|System|Audio
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30 Sep 2020
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88 字
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1 分钟读完
In a site replication environment, if we enable “Hot Keys” or “Stacks” under “Stations|Log Event Settings|Reconcile plays from other modules via log” for song in the main site. Then play a song through Hot Keys, while stop this song you will see it will be injected into log in the main site log, but in the site replication site you will see this injected song is currently played in the
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15 Sep 2020
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116 字
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1 分钟读完
Client reported Sequencer stopped playing at 2:08:06 in Sep 15, he found the current Sequencer was in manual mode, then he changed to Auto mode, Sequencer began to play automatically. We checked the User Activity and debug, no entries of the Sequencer mode changing from Auto to Manual. And nobody in the studio at that time, so no one operated Zetta at that time. Cue files between 02:08:06 and 02:08:47
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14 Sep 2020
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165 字
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Client reported that SONG#597458 only played 3 seconds in Stack. They were using Stack playing Hook at that moment. Here is the Stack playing record, stream began to play at 10:13:52.528, stopped at 10:13:56.234. But it should play 9 seconds, the Hook time of this song showed 00:09 in Stack and so did metadata. 1 2 3 4 5 6 7 8 9 10 9-14 10:13:52.528 | Player | PLAYER
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11 Sep 2020
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239 字
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1 分钟读完
Client reported that Sequencer played in silence from 02:17:56 to 02:18:08 in Sep 11. This is the second time that the same problem happened, the latest issue happened at 02:15:49 in Sep 10. I checked the log, here is what I found: 1.LINK#410544 began to play at 02:17:34, along with the segue mark of SONG#410543, ended at 02:17:36, but the stop time in log showed 2:18:08. 2.SONG#410543 didn’t fade out
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